TERMS & CONDITIONS

  1. All training conducted by The Underwater Centre is governed by these Terms and Conditions. No variation to these can be made other than in writing by a director of The Crannog Concept Ltd.
  2. A booking is only confirmed on receipt of cleared funds at our bank for the deposit on any course.
  3. All courses must be paid in full before the commencement date.
  4. All courses are booked on the basis of a first come first served basis. A received deposit or payment in full for a course has precedence over any other booking.
  5. The company reserves the right to change the start date of any course and transfer the student to another course without compensation, although every effort will be made to minimise any disruption to students.
  6. Failure to appear on the start date of any booked course will result in the forfeiture of any deposit or fees paid for that course.
  7. All courses run at Fort William are considered residential and all accommodation must be booked through the company. Although accommodation is of a high standard, if luxury accommodation is required then the company will arrange such accommodation at cost plus 10%. If the company's own accommodation is fully booked then the Centre will place the student in reasonably equivalent accommodation.
  8. Any discounts that apply to course prices do not apply to accommodation.
  9. Accommodation is booked on a continuous use basis for the duration of the course. No discounts or refunds are made if beds are not used.
  10. No change to course bookings can be made from 7 days prior to the course start date.
  11. If a course is cancelled by a student up to 30 days before the start date a fee of up to 20% of the deposit will be charged.
  12. If a course is cancelled within 30 days of the start date then the deposit may be forfeit although the Centre will do its utmost to transfer the deposit to another course.
  13. Change of course by students is allowed up to 7 days before the start date of the course. However the company reserves the right to refuse such a change after the deposit is paid if the change disadvantages the company.
  14. The following will result in dismissal from the course without compensation:
    • Wilful damage to company property
    • Breach of non-smoking rules
    • Consumption of alcohol on company property except in the dining room
    • Arrival at class under the influence of alcohol
    • Failure to act on verbal instructions of staff
    • Disturbance of any other guests or customers within the company's premises
    • Bringing the company into disrepute through inappropriate behaviour in Fort William
    • Failure to pay all fees, deposits and invoices when they fall due

    Appeals against dismissal may be lodged with the company at The Crannog Concept Ltd, Blar Mhor, Fort William, PH33 7PT

  15. All diving courses are run under HSE rules and as such are governed by them. Where any dispute arises these terms and conditions take precedence over all other documents.
  16. All of these terms and conditions are governed by Scots Law.
  17. The duration of any course may change without notice to students and as long as the training has been completed then the student may leave early. However no refund of any type will result.
  18. Any damage to buildings or equipment caused by negligence or wilful act during your stay at The Underwater Centre will result in the charge of replacement/cost of repairs being invoiced to you.